Outline
- Abstract
- Keywords
- 1. Introduction
- 2. Human Resource Practices
- 2.1 Job Satisfaction
- 2.2 Human Resource Practices and Job Satisfaction
- 3. the Research Model and the Hypotheses
- 3.1. the Research Method, Scope and Restrictions
- 4.the Analysis and the Indications
- 5. Conclusion
- References
رئوس مطالب
- چکیده
- کلید واژه ها
- 1. مقدمه
- 2. فعالیت های منابع انسانی
- 2.1 رضایت شغلی
- 2.2 فعالیت های منابع انسانی و رضایت شغلی
- 3. مدل پژوهش و فرضیات
- 3.1 حیطه و روش پژوهش، محدودیت ها
- 4. تجزیه و تحلیل و نشانه ها
- 5. نتیجه گیری
Abstract
This study aims to define the relationship between practices of human resource management and job satisfaction of employees in service enterprises particularly within hospitals. It is aimed to investigate definitions of job satisfaction and corporate studies within framework and then to reveal the effects between job satisfaction and training, assessments, career planning, communication, work definition, awarding, preference activities which refer to practices of human resource management. Afterwards, a research conducted on human resource practices is analyzed. The study was conducted on white-collar and blue-collar human resources working in 5 private hospitals of Eskişehir Province. Survey method was used to collect research data. SPSS 22 program was used to analyze the collected data. Factor analysis, reliability analysis (Cronbachalphas), correlation analysis, and hierarchical regression analyses related to hypothesis tests were conducted to analyzed the data. Furthermore, mean and standard deviations of variables related to descriptive statistics are presented in the study.
Conclusions
The highest positive value of the correlation between human resources practices and job satisfaction presented in correlation matrix demonstrates that a special focus should be attached to training and development, performance assessment and remuneration and particularly recruitment and personnel selection so as to be able to improve job satisfaction of the private hospital employees in question. In addition, it is also observed that recruitment and personnel selection as well as training and development have an important effect on job satisfaction. The data collected in this study only aim to data understand the topic.
Even though this study is restricted to determine impacts of HR practices on job satisfaction, it would be useful to give brief information about the interferences obtained from the study. In this respect, the following statements will be useful. Private hospitals should; offer an extensive training and development program for their employees, follow a detailed human resource planning, carefully materialize their recruitment and selection processes, use an appropriate job evaluation system, at least offer reasonable wages to their employees, establish healthy industrial relations with their personnel based on mutual trust between employees and employers, provide good working environments. This environment will enable employees to work more effectively, -encourage their employees to work better. This incentive can be ensured by means of reward, motivation and other additional benefits. Employees should be trained to adapt to new technologies and to improve their careers, be neutral in promotions. In other words, promotions should be done according to competences and/or experiences of employees, provide equal opportunities of employment. In other words, employees should not discriminate against women, minorities or older workers, create a work method, which also incorporates issues such as working hours, overtime salaries and hourly pay, design appropriate working environments. provide suitable opportunities such as appropriate equipment, shift breaks and division of labor to their employees for them to do their job well, determine complaint, discipline and resignation procedures accurately.
To put effort to determine direction of relationship between human resource practices of businesses and job satisfaction of employees from a strategic aspect will be an important strategic tool in terms of standing out among competition. Enterprises which ensure job satisfaction through changes in human resource practices will be able to move one step forward in terms of organizational performance. Employee satisfaction is an element that cannot be overlooked in private health sector, where competition is particularly high. Human resource practices, which will increase job satisfaction, are vital in terms of increasing the quality of health service for both health personnel and for other employees in private hospitals. It is very important for a hospital to keep its employees in areas where competent (knowledgeable, skilled and having a positive attitude) employees are present. Employees with high job satisfaction will work to improve the performance of their hospitals. Job satisfaction of employees, which are engaged in a serious occupation like human health, has a strategic importance for hospitals to maintain their existence.
Even though this study is restricted to determine impacts of human resource practices on job satisfaction, these statements obtained from the study should not be ignored. One of the research restrictions is the small size of the sample. This study did not include all human resources practices in the examined private hospitals. According to the present research conducted in private hospitals, it was observed that there is a correlation between human resources management practices and job satisfaction.