Outline
- Abstract
- Keywords
- Introduction
- Methodology
- Understanding Islamic Values
- Quality Management from Islamic Perspectives
- The Integration of Islamic Values in Quality Management
- Justice
- Honesty
- Responsibility
- Innovativeness
- Knowledgeable
- Cooperation
- Brotherhood
- Values Associated with Syura
- Sincerity
- Good Intention
- Optimism
- Consistence
- Thankfulness
- Compliance
- Value of Time
- Accountable
- Patience
- Appropriate Infrastructure
- The Analysis
- Conclusion
- References
رئوس مطالب
- چکیده
- کلید واژه ها
- مقدمه
- روش شناسی
- فهم ارزش های اسلامی
- مدیریت کیفیت از بعد اسلامی
- ترکیب ارزش های اسلامی در مدیریت کیفیت
- عدالت
- امانت و درستکاری
- مسئولییت پذیری
- نوآوری
- بصیرت
- همکاری
- برادری
- ارزش های مرتبط با شورا
- خلوص
- مصلحت
- خوش بینی
- ثبات و استقامت
- سپاسگزاری و شکرگزاری
- اطاعت
- ارزش زمان
- جوابگویی
- صبر
- زیرساخت های مناسب
- تجزیه و تحلیل
- نتیجه گیری
Abstract
Contemporary Islamic management scholars have agreed that values are embedded in quality management. Their agreement is grounded on the famous prophetic tradition encouraging diligence in work, uttered more than 1400 years ago, which has been narrated authentically. However, little studies have specifically indicated its application in quality management activities. As quality management is initiated in the West, little attention has been given to Islamic perspective of the discipline. However, as the Japanese had successfully implemented quality management in their cultural value perspective, many parties come to acknowledge the significance of values. In the literature, various Islamic values have been linked to quality management practice. While studies analyzing and categorizing them is limited, several values are redundant or being termed differently, though they are similar in crux. This article compiles the values and categorizes them depending on similar bases of Quranic verses or Prophetic traditions. The categorization proposes a set of Islamic values related to quality management practice, based on a simple frequency analysis matrix. Finally, this article concludes with prospects for future research.
Keywords: Evidences - Human values - Islamic values - Quality management practiceConclusions
Itqan is the word for quality from Islamic perspectives, in a more comprehensive manner. It describes quality work done to attain quality output, plus the spiritual element which act as a firm enforcement. Hence, this article suggests that other relevant values are subset of itqan. Islamic values are universal. However, it is unique with its spiritual content, as evidence from the Quranic verses and Prophetic traditions. The relation to oneness of Allah, extension of the next life, rewards, and punishment are the spiritual contents embedded in Islamic values. These uniqueness serve as enforcement factors which attract Muslims to abide to it. Although the concept is firmly guided, future studies should venture into empirical modes which may provide scientific data. The analysis presented in this paper signifies a number of aspects. First, it provides insights for a comprehensive list of values, underpinned by Islamic principles, which applicable in quality management practice. It serves the dearth in studies related to quality management from Islamic perspective. Second, the list of values removes redundancy of value dimensions scattered in the literature. An important direction for future research would be to refine and validate the values.