DEAHP Approach for Manpower Performance Evaluation

Abstract

The manpower in an organization constitutes an important and essential asset. Competent personnel endowed with individual academic and managerial strengths in specific disciplines and personal capabilities, who can undertake a variety of marketing or research assignments, are needed in any organization as they substantially credit to its performance. Development of rational techniques for capability assessment during recruitment of personnel is therefore vital. The techniques that are normally employed for decision making in identification of performance attributes including their weight assignments include techniques like Delphi and decision matrix, Analytic Hierarchy Process (AHP) etc. AHP converts qualitative opinion of experts into quantified values and generates a decision matrix. In this paper, we have integrated Data Envelopment Analysis (DEA) to generate local weights of alternatives from pair-wise comparison of judgment matrix used in the AHP for a three attribute system for measuring performance of personnel at entry level of managerial hierarchy. Multiple expert judgments have been considered for weight determination of the attributes. Thus, DEAHP (i.e., combined DEA-AHP approach) has been proposed in this paper as an alternative to the traditional methods of weight derivation in AHP.

Keywords: AHP - DEA - Linear programming - MCDM - Performance evaluation